All session by Natalia Kovalenko
Optimize the Hybrid Effects of Mystery Shopping and Multi Channel CX Solutions
Natalia has two university degrees;
the first obtained in Ukraine at the Kiev National University with consequent work activity in the financial sector (she worked for several years in Ukraine), the second obtained in Switzerland at the University of Lugano Faculty of Management and Corporate Communication.
She works as account manager (Italian market) for Checker Software Systems.
She is responsible for Business Development in Checker, who is rapidly expanding worldwide.